Theme Updates & Fixes
Theme updates tested on a duplicate theme first, with your customisations carried over, plus layout and bug fixes. For a full refresh, see Shopify website design.
Shopify Maintenance Services in India
Keep your Shopify store fast, error-free and ready for every sale, with a team watching the parts Shopify doesn't.
Introduction
EIT Connect's Shopify maintenance service looks after everything on your store that Shopify itself doesn't. Shopify runs the hosting, the core platform and payment security, but your theme, apps, tracking, content, speed and SEO are yours to manage, and they drift over time. Apps leave code behind, theme customisations block updates, and platform changes quietly break discounts or conversion tags. Regular Shopify store maintenance catches these before customers or your ad reports do.
Who Does What
| Area | Handled by Shopify | Handled by you (or us) |
|---|---|---|
| Hosting, uptime and scaling | Yes | — |
| Core platform updates | Yes | Adapting your store when features change or are retired |
| Payment security (PCI DSS) | Yes, for Shopify checkout | Choosing and configuring payment apps |
| Theme | Theme Store updates are released | Applying updates without breaking customisations |
| Apps | App Store review | Auditing, removing and cleaning leftover app code |
| Checkout customisations and tracking | Provides extensions and pixels | Migrating and testing your discounts, scripts and tags |
| Speed | Fast infrastructure | Theme code, images and app load |
| Content, products and SEO | — | Accuracy, redirects, structured data and Search Console |
| Backups of store content | No built-in one-click restore for products and content | Backup app or process, and tested restores |
What We Offer
Shopify website maintenance services that cover every part of your store that can break, slow down or fall out of date.
Theme updates tested on a duplicate theme first, with your customisations carried over, plus layout and bug fixes. For a full refresh, see Shopify website design.
Unused apps removed, leftover code cleaned from your theme and overlapping apps consolidated.
Image, script and app-load improvements that keep pages fast. See Core Web Vitals optimization.
Discounts, checkout extensions and conversion tracking moved to Shopify Functions and customer events where needed, then tested.
Broken links, redirects, duplicate pages, structured data and Search Console errors fixed every month. See technical SEO services.
Product uploads, collection changes, banners, offers and landing pages handled within your plan hours.
Backups of products, content and theme with tested restores, so a bad import or app can be undone.
Staff accounts, app permissions and two-step authentication reviewed regularly.
Who We Support
Basic, Grow and Advanced plans, from new brands to busy catalogues, including stores that just moved over through our WordPress to Shopify migration.
Plus stores with checkout extensions, Functions, multiple markets and expansion stores.
Stores using Indian payment, COD, shipping and GST invoice apps, with sale-season preparation.
Hydrogen or custom front ends connected to Shopify's APIs.
Tech Stack
Broken discounts, add-to-cart bugs and missing tracking cost sales every day they go unnoticed.
Lean themes and fewer apps keep pages quick, especially on mobile.
Theme, apps, offers and tracking checked before Diwali, end-of-season and campaign launches.
How We Work
Shopify support and maintenance on a steady, predictable rhythm.
Theme, apps, speed, checkout, tracking, SEO and access reviewed on day one.
Anything broken or risky fixed first.
Recurring tasks scheduled: updates, audits, backups and SEO checks.
All theme work done on a duplicate theme and tested before publishing.
Speed, errors, broken links and tracking watched between visits.
What we fixed, what we found and what we recommend next.
Bigger improvements planned, from redesign ideas to new apps or features.
Pricing
Monthly plans with no long-term lock-in. Each includes a set number of hours for fixes and updates, plus the recurring checks above.
For smaller stores: monthly health check, theme and app updates, backups and a set number of fix hours.
For growing brands: more hours, faster response, content updates, speed and SEO work every month.
For Shopify Plus and high-traffic stores: priority response, checkout and Functions support and sale-season readiness.
Why EIT Connect
A Shopify maintenance agency should prevent problems, not just answer tickets.
Monthly checks find issues before customers or ad reports do.
The same team builds Shopify stores, so fixes respect how your theme works. See our Shopify website development.
Every month you see what was done, what was found and what it means for sales.
Shopify maintenance outsourcing for agencies that want reliable support under their own brand.
One Shopify maintenance solution covering theme, apps, checkout, speed, SEO and content, plus new apps from our Shopify app development team when you need them.
A Shopify maintenance service usually covers theme updates and fixes, app audits and clean-up, speed optimisation, checkout and tracking checks, SEO health, product and content updates, backups and security reviews, with a monthly report and a set number of hours for changes.
Shopify handles hosting, core updates and payment security, but not your theme, apps, tracking, content, speed or SEO. Those change over time: apps leave code behind, customised themes miss updates and platform changes can break discounts or conversion tags. Shopify store maintenance keeps those parts healthy.
Cost depends on store size, the number of hours you need each month, response times and whether you're on Shopify Plus. We offer monthly plans with no long-term lock-in and share a clear quote after a free store health check.
Urgent problems, such as checkout errors or a broken storefront, are handled before routine work. Response times depend on your plan, and higher plans include priority response.
Not with the right process. We update a duplicate of your live theme, carry your customisations across, test it fully and only then publish it, so your live store is never the test environment.
Possibly. Shopify Scripts stopped working after 30 June 2026, and additional scripts on the thank-you and order-status pages were retired for non-Plus stores in August 2026. If your discounts or conversion tags relied on them, they may have stopped working. We check and rebuild them with Shopify Functions and customer events.
Yes. We support Plus stores including checkout extensions, Shopify Functions, multiple markets and expansion stores, with priority response on higher plans.
Look for a team that starts with a store health check, tests theme changes on a duplicate theme, understands the recent checkout changes, reports clearly every month and offers plans without long-term lock-in. Ideally they build Shopify stores too, so fixes respect how your store works.
Start with a free Shopify store health check: theme, apps, speed, checkout and tracking.
Let's build something
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