[EIT Connect Private Limited] ("EIT Connect", "we", "us" or "our"), a company registered in India with CIN [number] and its registered office at [address], respects your privacy. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, who we share it with and the choices and rights you have.
It applies to personal data we process when you visit eitconnect.com (the "Website"), contact us, become a client or a client's representative, attend our events or webinars, apply for a job, or otherwise interact with us. Under India's Digital Personal Data Protection Act, 2023, we act as a "Data Fiduciary" for this data.
1. Data We Process on Behalf of Our Clients
When we build or maintain software, websites or apps for our clients, we may handle personal data belonging to their customers or users. In those cases, our client decides why and how that data is processed, and we act only on their documented instructions as a "Data Processor". That processing is governed by our contract with the client and the client's own privacy policy, not this one. If you are a customer of one of our clients, please contact them directly about your data.
2. Personal Data We Collect
Information you give us
- Contact and enquiry details: name, email address, phone number, company name, job title, country and the details of your enquiry or project
- Client and business information: billing details, GST number, contract details and communications with our team
- Job applications: your CV, education, work history, skills, expected salary, notice period and any information you choose to share
- Event and newsletter details: registrations, preferences and feedback
Information collected automatically
- Device and usage data: IP address, browser type and version, device type, operating system, date and time of your visit, pages visited, time spent, referring pages, and approximate location derived from your IP address
- Mobile device data: if you visit from a phone or tablet, the device model, mobile operating system, mobile browser and device identifiers
- Cookies and similar technologies: see section 9
Information from other sources
- Publicly available business information, for example from professional networking sites or company websites
- Referrals from partners or existing clients, and recruitment platforms or job portals when you apply through them or someone refers you
- Sign-in services: if you sign up or enquire using Google, LinkedIn or a similar service, the basic profile details you allow that service to share, such as your name and email address
- Social media: when you follow, message or comment on our social media pages, the information visible on your profile and in your interaction
We do not knowingly collect sensitive data such as health information, biometric data or financial account passwords through our Website. Please don't share such information unless we specifically ask for it as part of a project and agree how it will be protected.
3. Why We Use Your Personal Data
| Purpose | Basis |
|---|---|
| Responding to enquiries and preparing proposals | Your consent, or steps you request before entering a contract |
| Delivering services, managing projects and billing | Performing our contract with you or your organisation |
| Sending newsletters, insights and event invitations | Your consent, which you can withdraw at any time |
| Reviewing job applications and hiring | Your consent, given when you apply |
| Keeping your profile for future job openings | Your separate consent, which you can withdraw at any time |
| Improving the Website and measuring performance | Your consent for analytics cookies |
| Keeping our systems secure and preventing fraud | Legitimate uses permitted by law |
| Meeting legal, tax, accounting and regulatory duties | Compliance with law, including GST and CERT-In requirements |
We use personal data only for the purposes described here, or for purposes we tell you about when we collect it. We do not sell your personal data, and we never use client names, logos, project details or testimonials without written permission.
4. Consent and Withdrawing It
Where we rely on your consent, we ask for it clearly and separately for each purpose. You can withdraw consent at any time, as easily as you gave it, by using the unsubscribe link in our emails, changing your cookie settings or writing to us at [info@eitconnect.com]. Withdrawal doesn't affect processing that took place before it. If you withdraw consent that is needed to provide a service, we may not be able to continue that service.
6. International Transfers
Some of our service providers store or process data outside India, for example on cloud servers in [countries]. We transfer data only to countries not restricted by the Government of India, and we use contracts and security measures to protect it. For transfers of EU or UK personal data, see section 13.
7. How Long We Keep Data
| Data | Retention |
|---|---|
| Enquiries that don't become projects | [Up to 2 years] after our last contact, unless you ask us to delete it sooner |
| Client, contract and billing records | For the contract period and as long as required by tax, accounting and other laws |
| Job applications | [Up to 1 year] after the hiring decision |
| Talent pool profiles (with your consent) | [Up to 2 years], or until you ask us to remove you |
| Marketing preferences | Until you unsubscribe or withdraw consent |
| Security and system logs | At least 180 days, as required by CERT-In, and longer where needed for security |
When data is no longer needed, we delete or anonymise it securely, unless the law requires us to keep it.
8. How We Protect Your Data
We use reasonable security safeguards, including encryption in transit, access controls based on job role, secure credential management, multi-factor authentication for key systems, regular updates, backups, logging and staff confidentiality obligations. No system is completely secure, but we work to protect your data and review our safeguards regularly.
If a personal data breach occurs, we will act to contain it and, where required by law, inform the Data Protection Board of India, CERT-In and affected individuals within the required timelines, explaining what happened and what we are doing about it.
9. Cookies and Similar Technologies
Cookies are small text files placed on your device when you visit a website. They help the site work, remember your choices and show us how visitors use it. Some are session cookies, which are deleted when you close your browser; others are persistent cookies, which stay on your device until they expire or you delete them.
| Type | What it does |
|---|---|
| Essential | Makes the Website work, for example remembering your cookie choices and protecting forms from spam. Always on. |
| Analytics | Helps us understand how visitors use the Website so we can improve it. Only with your consent. |
| Marketing | Measures ad performance and shows relevant ads on other sites. Only with your consent. |
You can accept, reject or customise cookies through our cookie banner at any time using the 'Cookie Settings' link in the footer, and you can block or delete cookies in your browser settings (for example in Chrome, Safari, Firefox or Edge under privacy or site settings). Blocking essential cookies may stop some parts of the Website from working properly. A full list of the cookies we use, their purpose and duration is available in our [Cookie Policy / cookie settings panel].
10. Your Rights
Under the DPDP Act and other applicable laws, you have the right to:
- Access information about the personal data we process about you and how we use it
- Correct, complete or update inaccurate or incomplete data
- Erase your data where it's no longer needed or you withdraw consent, unless the law requires us to keep it
- Withdraw consent at any time, as described in section 4
- Raise a grievance with us, and then with the Data Protection Board of India if you're not satisfied
- Nominate another person to exercise your rights in case of death or incapacity
To use any of these rights, email [info@eitconnect.com], use our contact form, or, if you are a client, ask your account manager. We may need to verify your identity before acting on your request. We will respond within the timelines required by applicable law.
11. Grievance Officer
If you have a concern or complaint about how we handle your personal data, please contact our Grievance Officer:
- Name: [Name]
- Email: [info@eitconnect.com]
- Phone: [number]
- Address: [registered address]
We will acknowledge your complaint and work to resolve it within the timelines required by law. If you're not satisfied with our response, you may file a complaint with the Data Protection Board of India.
12. Children's Privacy
Our Website and services are meant for businesses and adults. We do not knowingly collect personal data from anyone under 18, the age set by India's DPDP Act, without verifiable consent from a parent or lawful guardian. If you believe a child has shared personal data with us, please contact us and we will delete it.
13. Visitors and Clients in the EU and UK
If you are in the European Union or the United Kingdom, the GDPR or UK GDPR may also apply. Our legal bases are consent, contract, legal obligation and legitimate interests (such as securing our systems and responding to business enquiries). You also have the rights to restrict or object to processing and to data portability. When we transfer your data outside the EU or UK, we use approved safeguards such as Standard Contractual Clauses. You may complain to your local data protection authority.
14. Links to Other Websites
Our Website may link to other websites and platforms. Their privacy practices are their own, and we encourage you to read their policies.
15. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or the law. We'll post the updated version here with a new effective date, and where changes are significant, we'll notify you by email or a notice on the Website.
16. How This Policy Works With Your Consent
This policy explains how we handle personal data. It does not, on its own, count as your consent. Where we need consent, we ask for it separately and clearly, for example through a checkbox on a form or our cookie banner, and you can always say no or change your mind later.
17. Contact Us
For any questions about this Privacy Policy or our data practices, contact us at [info@eitconnect.com] or write to [EIT Connect Private Limited, registered address].