Security Services

WordPress Malware Removal Services

Infected, blacklisted or redirecting to spam? We clean it, close the way in, and get Google to trust your site again.

  • Manual cleanup by developers
  • Google blacklist removal
  • Hardening after cleanup

Introduction

Malware Removal at EIT Connect

EIT Connect provides WordPress malware removal for business websites, online stores and blogs that have been infected with malicious code. Malware rarely announces itself: it hides in plugin folders, injects spam pages into Google, redirects mobile visitors to scam sites, or quietly sends spam from your server until your host suspends the account. Our job is to find every piece of it, remove it, work out how it got in, and close that door, so you're not paying for the same cleanup again next month. If you need a malware removal service for website platforms other than WordPress, we handle those too.

Is Your Site Infected?

Signs Your Website May Have Malware

You may have malware if you see any of these:

  • Google shows "This site may be hacked" or a red security warning
  • Visitors, especially on mobile, are redirected to other websites
  • Search results show pages you didn't create, often in Japanese or selling medicines
  • Your host has suspended the account or sent an abuse notice
  • New admin users or unknown files appear
  • The site is suddenly slow, or your emails start landing in spam

What We Offer

Our WordPress Malware Removal Services

Our WordPress malware removal service covers detection, cleanup, recovery and protection in one engagement.

Malware Scan & Diagnosis

Server-side and file-level scans, database checks and manual review to find every infected file, injection and backdoor.

  • File scan
  • Database scan
  • Manual review

Manual Malware Cleanup

Malicious code removed by developers, infected files replaced with clean originals, and the database cleaned of injected content.

  • Code removal
  • Clean core files
  • Database cleanup

Backdoor & Rogue User Removal

Hidden web shells, scheduled tasks and fake admin accounts found and removed, so attackers can't simply walk back in.

  • Web shells
  • Fake admins
  • Malicious cron jobs

SEO Spam & Redirect Cleanup

Japanese keyword, pharma and casino spam pages removed, malicious redirects fixed, and spam URLs cleared from Google's index.

  • SEO spam
  • Redirect hacks
  • Index clean-up

Google Blacklist Removal

Google blacklist removal through Search Console, with a review request once the site is clean, plus checks with other blocklists your visitors' browsers and antivirus use.

  • Search Console
  • Review request
  • Blocklist checks

Hosting & Email Reinstatement

Cleanup evidence shared with your host to lift suspensions, and help getting your domain off email spam blacklists.

  • Host suspension
  • Email blacklists
  • Abuse reports

Root-Cause Fix & Hardening

The entry point fixed (outdated or nulled plugins, weak passwords, file permissions), with a firewall, login protection and admin two-factor authentication added.

  • Root cause
  • Firewall
  • Admin 2FA

Post-Cleanup Monitoring

Ongoing malware and file-change monitoring after cleanup, so any reinfection is caught early.

  • Malware monitoring
  • File-change alerts
  • Follow-up checks

Threats

Malware We Remove

These are the five types of infection we clean most often.

SEO Spam Hacks

Japanese keyword, pharma and casino pages injected into your site to hijack your search rankings.

Malicious Redirects

Code that sends some or all visitors, often only mobile or first-time visitors, to scam or adult sites.

Backdoors & Web Shells

Hidden files that give attackers remote control of your site and server.

Phishing & Defacement

Fake login or bank pages hosted on your domain, or your homepage replaced with an attacker's message.

Spam Mailers & Crypto Miners

Scripts that use your server to send spam emails or mine cryptocurrency, slowing your site and triggering host action.

Choosing a Service

Which Service Do You Need?

Malware Removal suits sites that are still online but infected, blacklisted, redirecting or showing spam. Hacked Website Repair suits sites that are down, defaced, or where you've lost admin access. If you're not sure, contact us and we'll tell you after a quick look.

Tech Stack

Our Security Tools

Scanning

2
  • Server-side malware scanners
  • File integrity checks against official WordPress, plugin and theme sources

Cleanup

3
  • Manual code review
  • Database search and clean-up

Google & blocklists

2
  • Google Search Console (Security Issues, review requests, removals)
  • Public blocklist checks

Hardening

5
  • Web application firewall
  • Login protection
  • Admin 2FA
  • File permission fixes
  • Disabling file editing

Monitoring

2
  • Malware and file-change monitoring
  • Uptime and error alerts

Platforms

4
  • WordPress and WooCommerce
  • PHP and other CMS sites

Why Fast Malware Removal Matters

Every day an infection stays live, the damage grows.

How We Work

Our WordPress Malware Removal Process

Seven steps from first report to a clean, protected site.

  1. Emergency Assessment

    We confirm the symptoms, take a backup of the current state and, if needed, put up a maintenance page to protect visitors.

  2. Scan & Diagnose

    Files, database, users and server checked to map the full extent of the infection.

  3. Clean

    Malicious code, files, users and scheduled tasks removed; core, plugin and theme files replaced with clean copies.

  4. Find the Entry Point

    Logs and software reviewed to identify how the attacker got in.

  5. Fix & Harden

    Vulnerable software updated or replaced, passwords and keys reset, firewall and login protection added.

  6. Blacklist & Index Clean-Up

    Google review request submitted, spam URLs removed, host and email blacklists addressed.

  7. Monitor & Report

    A cleanup report with what we found and fixed, followed by monitoring for reinfection.

Quantified Excellence as the Hallmark of Our Success

Why EIT Connect

Why Choose EIT Connect for WordPress Malware Removal

A scanner can flag malware. A WordPress malware removal service run by developers finds it all, fixes the cause and keeps your site working afterwards.

Developers, Not Just Scanners

Manual review catches the obfuscated code and backdoors automated tools miss.

Root Cause, Every Time

We fix how the attacker got in, because cleanup without that usually means reinfection.

SEO Damage Repaired

Spam pages, redirects and blacklist warnings cleaned up so your search visibility can recover.

Clear Reporting

A plain report of what was infected, what we removed and what we changed.

Ongoing Protection Options

Move straight onto a WordPress maintenance plan with monitoring, updates and backups if you want to stay protected.

Frequently Asked Questions (FAQs)

What does WordPress malware removal include?

WordPress malware removal includes scanning files and the database, removing malicious code, backdoors and rogue admin users, replacing infected core, plugin and theme files, cleaning SEO spam and redirects, fixing the entry point, hardening security and requesting Google blacklist removal.

How do I know if my website has malware?

Common signs include Google security warnings, visitors being redirected to other sites, spam pages in search results, a hosting suspension, unknown admin users or files, and emails suddenly going to spam.

How does Google blacklist removal work?

Once the site is fully clean, we confirm it in Google Search Console's Security Issues report and submit a review request. Google then rechecks the site and, if it's clean, removes the warning, typically within a few days.

How long does malware removal take?

Most WordPress malware removal is completed within a day or two of starting work. Heavily infected sites, large stores or servers with many sites can take longer. Google's blacklist review then usually takes a few days.

Will my site be down during cleanup?

Usually not. We clean the live site carefully, and only put up a temporary maintenance page if the infection is putting visitors at risk, such as phishing pages or malicious redirects.

Why did my site get infected, and will it happen again?

Most infections come through outdated or nulled plugins and themes, weak or reused passwords, or insecure hosting. We find and fix the cause and add hardening, which greatly reduces the chance of reinfection, and we monitor the site afterwards.

Do you offer website malware removal for non-WordPress sites?

Yes. Our website malware removal service also covers WooCommerce, Joomla, Drupal, custom PHP sites and other CMS platforms.

What is the difference between malware removal and hacked website repair?

Malware removal is for sites that are still online but infected, blacklisted or showing spam. Hacked website repair is for sites that are down, defaced or where you've lost admin access, and may include restoring the site from scratch.

Is Your Site Infected Right Now?

Tell us what you're seeing and we'll assess it, clean it and close the gap it came through.